Return & Refund Policy
Thank you for shopping at [Sadega3Djewely].
Please note that all of our products are digital 3D jewelry design files (e.g., STL, 3DM, high-resolution renders) intended for 3D printing or presentation purposes. Due to the nature of digital products, all sales are final and non-refundable once the files have been delivered or downloaded.
However, we care about your satisfaction. If:
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You receive a corrupted or incomplete file, or
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There is a mistake from our side regarding the custom design specifications
Please contact us within 7 days of delivery at [devri.putra.3e@gmail.com], and we will work to fix the issue or provide a corrected file at no extra cost.
Revisions for Custom Orders:
We allow up to [1-2] free minor revisions within 7 days after delivery. Additional revisions may incur extra charges.
No Refunds for:
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Change of mind after purchase
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Incorrect selection of file type or format
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Issues due to lack of compatibility with your 3D printer or software
By purchasing from our store, you agree to this policy.
If you have any questions, feel free to contact us before making a purchase.